Forum Replies Created

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
  • in reply to: Connecting synonyms together for word frequency #5441

    Hi Gearóidín,

    You need to change your searching strategy from word frequency searches to text searches. Word frequency searches rely on a thesaurus from a single dictionary while text searches can be run on character strings so can simultaneously search multiple languages.  Therefore you could search for Gardaí OR police and if you “stem” the search, words that share the root will also be found to include “policeman” (English only as there is no Irish dictionary in NVivo). You could run a word frequency search first to explore what’s there and then refine with text searches to group English and Irish words together in the same result.

    I’ve inserted a link to provide more information and practical steps for understanding and applying text searches in NVivo 12 for MAC: Click here

    I hope this response was helpful but do let me know if you need more information.
    Kind regards,



    in reply to: New NVivo Version #5396

    Hi Carolina,

    Yes you can upgrade your project file very easily. It’s a once off operation the first time you open your NVivo file in version 12. When you open the file, NVivo automatically created a new NVivo project file in the same folder and retains the file name but inserts (NVivo 12) in brackets into the file name, so you know which one is the new file. NVivo will automatically import all of your data into the new file. Nothing will be lost. From then on, just use the new file and archive the old one. You are back in business 🙂

    I hope this is helpful but do let me know if you have any questions or concerns

    Your sincerely,

    Toni Owens, PhD


    in reply to: Nvivo 12 crashing #5391

    Hi Catriona,

    There are a myriad of possible causes for this sort of crashing. The most obvious one is if you are trying to open and save files in a synchronising folder such as DropBox, OneDrive, or Google Drive. NVivo files should be opened and closed locally and then backed up or copied to the cloud. Synchronising folders try to grab the file while it’s running to sync it and this can cause apps like NVivo to crash. Equally. if you try to immediately reopen a file, you will get the message the file is in use by another application (DropBox trying to sync the file). If you work in the manner suggested above, this problem should be resolved. It is very important to always have a working backup of your project data file.

    Let me know if this is the cause and subsequently solves the problem for you. Otherwise, we will investigate further.

    I hope this is helpful but do let me know if you have any questions or concerns.
    Kind regards,

    in reply to: Installed NVIVO update and lost two days' work #5019

    Hi Dot,

    I see you attended one of our training workshops earlier this year. As a result, you have free and unlimited, one-to-one online support for the life of your first project using NVivo. I will email you privately with a link, password and instructions to upload the NVB file direct to our secure server and we’ll see what we can recover from that. 
    I hope this is helpful.
    in reply to: ProQuest RefWorks for NVivo lit review? #4984

    Hi Palunen,

    Yes, indeed it does. You can get the steps for doing this here:
    Hope this is helpful,
    Kind regards,
    Ben Meehan
    in reply to: Transcribing glitch #4080

    Yeah! It’s very annoying 🙁

    The workaround is get into the habit of hitting CTRL+S at the end of each segment or a few short ones. That will prevent the automated prompt to save from ever coming up. Another option is to change the settings to prompt for saves less often although I wouldn’t recommend it. I’ve inserted the instructions below for doing this in any event. 
    Steps for adjusting save reminders:
    Change the frequency of project save reminders

    If you are working with a standalone project saved as an .nvp file on your computer or network drive, it is important to save your project at regular intervals. By default, NVivo prompts you to save your project every 15 minutes. You can adjust the time interval between save reminders, if you want to be reminded more or less frequently.
    Click the File tab, and then click Options.

    The Application Options dialog box opens.
    Click the Notifications tab.

    Increase or decrease the interval between save reminders by changing the value in the minutes box.

    Click OK.

    NOTE  If you want to turn off project save reminders, clear the Enable project save reminders every check box.
    in reply to: Using NVIVO to analyse TripAdvisor content #4078
    It depends on the scope of analysis. You could use NCapture to capture whole pages of reviews at a time and these are searchable and codeable so this method would be faster. However, in terms of analysis, Excel is the best option because you are setting up information like the date or country as proper metadata which will allow you do significantly more in terms of filtering and querying the data during analysis and write-up. Matrices could be useful in this context for example but these require proper classifications for posts linked to cases which is entirely automatable from Excel but not when in textual format in a PDF. 

    I hope this is helpful 🙂
    in reply to: Importing selected (not all) references from Mendeley #4016

    Hi Hilary,

    Yes, full details of importing from Mendeley here:
    Let me know if you need clariity on any of this. 
    in reply to: Analysing transcribed interviews #4012

    Hi Hilary,

    You can use the speaker column to autocode the participants comments to a node. Then, run your word frequency search limiting it to this node and you will get exactly what you need. See this short video on auto-coding media files. Let me know if you need more detail on the mechanics of doing either the auto-coding or word frequency search: 


    Hope this helps!

    in reply to: NVivo keeps crashing with Framework Matrices #3849

    Sorry for the delayed response, we were moving websites and got behind in responding to Forum questions

    You need to check that you have the latest service pack installed. To do this:

    Go to File>Help>About and you should see (SP6) against the current version. If not, go to http://www.qsrinternational.com/support_downloads_detail.aspx?productversionid=99  download and install this patch.

    Let me know if this solved your problem. 

Viewing 10 posts - 1 through 10 (of 10 total)