Our Support System

Post a question - get an answer
Post a question – get an answer

If you have completed our two day NVivo workshop, you now enjoy free and unlimited post training, online, one-to-one support for the life of your first project using NVivo. This support is delivered using a person-to-person, online, user-friendly screen sharing system and participants are not limited by duration or frequency of calls as they incrementally apply the tools, protocols and concepts learned in the workshops in a real research environment using their live data. We aim to schedule support calls within four working days of request. We deliver support calls during normal working hours, but also every evening up to 10:00 pm and on Saturdays, up to 6:00 pm. You must register for support on our system if you wish to avail of one-to-one support: You can do so at this link: https://qdatraining.com/register Please enter the information carefully as we rely on this data to look up your details prior to support calls. 

If you wish to arrange a support call, you can do so here: https://qdatraining.com/request-nvivo-support-call/  we need the online scheduling system to track and plan resources. Note* you must be logged into your account on the website to be able to make a support call request. Once requested, our trainer will include instructions and any requisite links for using the support system in our reply. 

A Picture speaks a Thousand Words!

NVivo training remote support screen contents are transferred from any PC to another in real-time. So it is possible for two people in different locations to see the same desktop. It’s like having your personal trainer or consultant sitting in the same room and at a time that’s convenient for you.

While talking to you over the phone, or on services like Skype if you wish to be hands free, the QDATRAINING NVivo support personnel can show you how to get the best out of NVivo while you are sitting at your own PC and all this regardless of your geographical location.

The direction of the transmission can be shifted with just one click, so you can choose whether you watch your own screen or ours.