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I tried converting my PDF to a Word doc first as one of the posts suggested. At first, this did not produce any better result. Then, I realized that the settings in Adobe Acrobat needed to be changed first. Very easily done. Choose the PDF you wish to export. Select FILE and EXPORT. Next you will see the SAVE AS box. On the very right, find the SETTINGS button. Under SETTINGS select RETAIN PAGE LAYOUT. That was all it took to get a doc that imported in NVIVO with all the formatting intact, and none of the words run together. Hope this helps someone else!