Welcome › Forums › Forums › Getting Help with Nvivo – Scroll to end to post a question › NVivo keeps crashing with Framework Matrices › Reply To: NVivo keeps crashing with Framework Matrices
14th August 2015 at 2:25 pm #3849
Sorry for the delayed response, we were moving websites and got behind in responding to Forum questions
You need to check that you have the latest service pack installed. To do this:
Go to File>Help>About and you should see (SP6) against the current version. If not, go to http://www.qsrinternational.com/support_downloads_detail.aspx?productversionid=99 download and install this patch.
Let me know if this solved your problem.