Reply To: Problem converting from Nvivo 8 to 9

15th November 2011 at 6:44 pm #2880

Member

Okay! I need to eliminate a couple of possibilities. Are you using version 9.0, 9.1 or 9.2? Can you send me a sample of one of the project files that have been converted but will still not open without prompting for conversion? I’m going to send you some simple instructions by e-mail to upload the file to our secure server. We should be able to get to the bottom of this 🙂

We need to send the upload instructions privately as we don’t publish this information. There are three possible causes:

1. Problem with the data file

2. Problem with the NVivo installation

3. User error

I’d like to start by eliminating the project file

Kind regards,